FAQs

Can I cancel my order after I've made a purchase on the website? - You can.

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item? - Our Guarantee.

Our return policy lasts 30 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at Info@knockknockitsme.com and we will respond within 24 hours to assist with the process. 

What types of Payment do you accept? - All Standard Payments.

We accept all Payments by Visa, MC, American Express, Discover, Shop Pay, Apple Pay, Google Pay, Facebook Pay

What are your shipping options? - 

Currently, we can only offer one shipping option, USPS

What if the item I ordered arrives broken or damaged?

We'll make it up to you, in the case that it does.  If you discover a flaw or fault in the item, please contact us within the first 7 days of receiving that item and we'll work it out with you. info@knockknockitsme.com

Where do you ship from?

We ship out from Pottsboro, Texas. 

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.

Are your Gift Boxes just for SENIORS?

No, we have several to choose from and will be offering more soon. You can also send us an email or call us for a custom request. You can pick and choose items from our website and create your own gift box. 

 Are the only products you have Gift Boxes?

No, we have individual products that are available for purchase.